Privacy Statement

FilterCare respects your privacy and is committed to protecting your personal data. This Privacy Statement explains how we collect, use, store, and protect personal data when you visit our website, contact us, or use our services.

We process personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and relevant Dutch legislation.

1. Personal Data We Collect
   We may collect and process the following types of personal data:
   • • Name and contact details (such as company name, address, telephone number, and email address)
     • Job title or professional role
     • Communication details (such as inquiries, service requests, or correspondence)
     • Technical data (such as IP address, browser type, and website usage information)
     • Any other personal data you voluntarily provide to us

   We only collect personal data that is necessary for the purposes described in this statement.

2. Purposes of Processing
   FilterCare processes personal data for the following purposes:
   • To provide our products and services
   • To respond to inquiries and communicate with customers and partners
   • To manage business relationships and service agreements
   • To improve our website, services, and customer experience
   • To comply with legal obligations
   • To ensure the security and proper functioning of our systems and facilities

   We will not use your personal data for purposes that are incompatible with these objectives.

3. Legal Basis for Processing
   We process personal data based on one or more of the following legal grounds:
   • The performance of a contract
   • Compliance with a legal obligation
   • Legitimate business interests
   • Your consent, where required
4. Data Retention
   FilterCare retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Retention periods may vary depending on the nature of the data and legal requirements.
5. Sharing Personal Data
   We may share personal data with third parties when necessary to operate our business, including:
   • Serviceproviders and technical partners
   • IT and hosting providers
   • Professional advisors (such as accountants or legal advisors)
   • Government authorities, where required by law

   We ensure that appropriate agreements and safeguards are in place when personal data is shared with third parties.

6. International Data Transfers
   If personal data is transferred outside the European Economic Area (EEA), FilterCare will ensure that appropriate safeguards are implemented in accordance with applicable data protection laws.
7. Data Security
   FilterCare takes appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
   However, no system can be guaranteed to be completely secure. We continuously review and improve our security practices.
8. Your Rights
   Under applicable data protection laws, you have the right to:
   • Access your personal data
   • Request correction or deletion of your data
   • Restrict or object to processing
   • Request data portability, where applicable
   • Withdraw consent at any time
   • Lodge a complaint with the relevant supervisory authority

   In the Netherlands, the supervisory authority is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

9. Cookies and Website Usage
   Our website uses cookies and similar technologies to improve functionality and analyze website performance. For more information, please refer to our Cookie Statement.
10. Changes to This Privacy Statement
    FilterCare reserves the right to update this Privacy Statement from time to time. The most recent version will always be available on our website.
11. Contact
    If you have any questions about this Privacy Statement or the processing of your personal data, please contact FilterCare directly.